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2020 Update Issues

There’s been a new update to the android app but I find a few issues that I hope can be addressed:

  1. I find that if I mark a lesson as ‘played.’ the app does not save this info. So when I revisit a lesson, it will ask if I want to mark it as ‘played.’ Anyone else have trouble with this?

  2. Also there used to be a dark mode in the last version but now there’s only a bright version. Will dark mode be introduced again? I could not find this option in the settings.

  3. The app sometimes stops playing if my screen turns off. So when I walk and listen to a lesson, my screen needs to be on which is annoying if my phone is in my pocket.

  4. I used to be able to listen to a lesson in the background while using another app but I find that functionality has decreased. Most of the time the app stops playing if I switch apps or have Chinesepod in the background. Hopefully this can be improved.

Hi,
I didn’t meet the first problem you got, I always mark the lesson as " studied" after I finished, then open the " studied" button, you can see all you “studied” lessons. I also dont have “stop” problems when I listen to the video, the screen will be on during the video plays.

Hi there,

Thank you for your feedback. I’ll forward it to our technology officers to take care of them. :slight_smile:

Betty

Today my phone downloaded a new version of you app, it is a disaster not an app. No filters, no dark theme, very unconvinient Voc, dialogue, expansion button. In previous version we see the voc right after openning the lesson and that was ergonomic
Stupid intro about Chinespod twice! on the first page for the old subscribers. I wonder who was the person who invented this design definitely non-professional. I really want to see the face of this person and of the person who made the final decision about the redesign.
Really it is not possible to use it now I am not joking and I paid for the year subscription. Please leave an old version on the Google market it is much-much better.
And take this actions fast otherwise I will claim refund.

Best reagrds,
Ekaterina

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After the first frustration to not find the bookmark- and other filters in the new app, I wrote a comment to blame the app-guys. After playing a bit more with the app, I found the filters. There are two search fields: the first on the “Home” tab. This one seems to have no underlying index. I could not find any lesson’s subject I have bookmarked.
Then I switched to the “Lessons” tab and clicked on the search field. Now a much bigger dialogue opens, giving the opportunity to filter for bookmarks, levels, video, studied and keywords. Uff, one worry gone.

Perhaps some improvement possible - you guys wrote a ton of mails to your premium subscribers. However I have not seen any mail announcing the new app. In such mail I would expect a short hint towards changes, up- and downgrades as for the new key features.

Finally, I just found a flaw in filtering. I wanted to filter for “bookmarked” but NOT studied, thus I tickle the bookmark filter, but let the “Studied” disabled. However the result is that all bookmarked are given. Could you please fix this bug?

In my experience, the search feature is not very good. I will type the title of an episode but it will not show up in the search. For example, I typed “Chinese experience” to listen to the Qingwen lesson about 体验,经验,etc but it doesn’t show up. I tried typing Chinese characters and still could not get it to show up in search. So I had to waste time to look for it. I think the search should be improved to find lessons by title or character.

Hi @ekaterinakhachaturov, @GeorgLohrer, and @465167395,

We are still optimizing our app right now, so thanks for your feedback. I have already forwarded them to our technical group. If there’s any other feedback or question about the new app, feel free to leave them down here or on the feedback page on the app.

Regards,
Betty

One additional issue:

offline mode
downloaded some ten episodes before
playing one episode in „continuous repeat single“ is no problem
playing „continuous repeat“ does not work, it‘s somehow rushing in a second through all episodes, only to end up in the just played episode and repeating that.
Or do I misunderstand the feature?

Hi there,

Thank you for your feedback. I would forward it to our technical group. They will take care of it well. If there’s any other feedback or question about the app, feel free to leave them down here or on the feedback page on the app.

Regards,
Betty