Agreed, ChinesePod was at one stage a great learning resource. They created so much new and dynamic content that really was a major boon to my Chinese learning.
Under my previous subscription, I downloaded most of the previous lessons. The reason I purchased an annual subscription was for new lessons, and the CP team has yet to respond to my request for an extension to my subscription to offset the time I have been waiting for new content to be released.
Furthermore, this is business, not a charity. Businesses survive based off the provision of a product or a service and, you know, respecting customers. They have provided ZERO information about when we can expect to receive content (oh, I regret that decision to purchase a 1-year subscription so much), and heard about their old hosts leaving through a post from a user of ChinesePod, NOT through the team itself. Do you think that this is responsible from the team?
Also, regarding your statement about switching to another platform: I would, BUT I ALREADY SPENT $200 ON THIS ONE. Also, I am using my real name and profile picture, so I guess I’m not really hiding in that case… I’m just as much an asshole in real life as I am here, don’t worry about that, hahaha.
Finally, I personally doubt that they are working hard “behind the scenes.” Working hard normally results in content, they have, since Fiona, Constance and Gwylim left, released no new content. This just illustrates that the management there takes its customers totally for granted and shows a complete disregard for our concerns. Those “people” that we need to think about, are screwing customers over with their ineptitude and incompetence.