@Armel @GwilymJames This is a feature that I would love for the mobile app. I can go to the website and download the video but having a direct link for the download within the app would save time and be much appreciated.
We are looking to add this in the next versions. In the meantime, if you click the 3 dot menu and open the lesson description, we have included a direct link to the video. Itās not ideal but saves time going on to the website.
I am quite disappointed in this. The app looks great, but I didnāt get to try it since it doesnāt allow access for Basic subscriptions. I have been a Chinese Pod subscriber for years, off and on, and as far as I know this is the first time that the app restricted access to Premium subscribers ā Iām still quite surprised that just listening to the podcasts is now considered a Premium feature! For now the old app is still letting me listen to audio, but it stopped letting me see dialog transcripts. So this means I would need to move up to Premium just to get back to the same level of access I had beforeā¦which I guess is your new strategy.
Hi @thatsnice, I believe that the app was always restricted to premium subscribers , it just allowed basic users to listen to the trial lessons that were available on the CPod website but other than that you were not allowed to access the regular lesson content.
Thanks @Matt_T but I donāt think thatās correct ā even now I can still listen to the lessons through the old app, just not the new app. Also, if it wasnāt clear, Iām not talking about being a free member, Iām a paid member with a Basic subscription (I donāt want the grammar review and exercises etc, just the podcasts).
Hi @thatsnice, if you look at the pricing on the ChinesePod website it clearly mentions that access to the iOS and Android app are for the premium subscription.
http://chinesepod.com/pricing/monthly/
I used to be a subscriber to the basic plan as well and never had access to the CPod mobile app(new or old) until I became a premium subscriber. Perhaps you were lucky and there was a bug with your account that allowed you to use the app while on a basic subscription?
I do agree that having the mobile app just for listening and downloading and listening to the lessons should be available to all levels, perhaps this is something that they are looking to change for the new app? I canāt really say, we would have to get a more definite answer from the CPod team. I guess the convenience of using the app, along with the other features is what justify that extra fee over the basic subscription. If you want to listen to the lessons on your device while still keeping the basic subscription then perhaps download the audio files manually and load them on to your phone or tablet for future listening, thatās what I did when I had a basic subscription.
Perhaps @GwilymJames can provide some clarification on what access to the app you should be getting for your basic subscription.
@Matt_T Yeah, Iām aware itās listed like that. I didnāt say they were cheating me, just that itās different from how it used to be (though now that you bring it up, Iād say they should change āFull Mobile Appsā to just āMobile Appsā since otherwise it implies some limited access). I have been a subscriber since about 2009 and used several different versions of the app, including both iOS and Android, so I really doubt it was a lucky bug. Anyway, obviously ChinesePod is free to price as they please - itās a bit expensive for me now but it may still be worth it if I can find another convenient way to listen on my phone. Loading in files is a bit inconvenient but the mobile site might work.
[quote=āthatsnice, post:27, topic:140ā]
I didnāt say they were cheating me
[/quote] I didnāt think that I mentioned or implied that you were being cheated, that wasnāt my intention. I was just trying to illustrate that the basic plan didnāt include access to the app. Like I said, I was never able to access the app when I was on a basic subscription but was able to when I moved to the premium but if you were there either there was a bug my account or yours. Perhaps some other CPod basic subscribers can comment on their experience with the app.
I agree that this change should be made if app access is limited to those on premium subscription, otherwise it is not very clear.
Hi there @thatsnice, the current iOS app (v1.16) only allows you to listen to the full show with a basic subscription. You canāt review the dialogue or vocabulary review mp3, or any of the lesson notes.
A basic subscription on the website lets you stream/download the full lesson, as well as download the PDF notes (dialogue and vocabulary). You also get access to a RSS feed so that you can get all the latest podcasts and PDF notes directly on your favourite podcast app or computer.
The new apps are fully restricted to premium users, to keep in line with our pricing page, and a simpler pricing structure going forward. If you want the convenience of the official app on the move without upgrading, try subscribing using your RSS feed. If you would like to try premium, I can upgrade you for a trial month to see if it fits in with your study schedule. Just let me know your email linked to your account.
Links of interest:
http://support.chinesepod.com/hc/en-us/articles/204475524-What-Does-each-Subscription-Plan-Include-
Hi @GwilymJames thanks for confirming that the current apps do allow Basic subscriptions to listen to the audio podcasts, and the new apps do not. Also thanks for offering a trial Premium subscription but I had a 1 yr Premium subscription in the recent past; itās not for me.
I did laugh at the proposed rationale that this is for a āsimpler pricing structureā, as if itās a consumer benefit 
You can just say itās to increase fees ā you are a business striving to earn money, and nothing is wrong with that.
I will point out, though, this isnāt simpler at all, and in fact it seems very odd / out of touch to show a different set of content depending on what device you use to access the site. I use a lot of different paid content/productivity apps ā Netflix, New York Times, Slack, Basecamp, etc ā and not one of them differentiates between whether youāre viewing their content via an app or the website. You have a pretty good mobile site, too, so I really donāt think many people will be convinced to pay an extra $100/yr just for the convenience of the app over the mobile site. Maybe Iām wrong, though ā I trust you will find the pricing strategy that works best (and I sincerely hope you do. Iāve been using CP forever and want to see it last).
I fully agree. CPod should either have a separate app that efficiently curates the content to which a Basic subscriber is entitled (I personally dislike iTunes) or find a way to make the existing app differentiate between basic and premium subscribers and serve them content accordingly.
Hi, Iām a new Premium user who downloaded the Android app, had trouble initially and then solved it. Thought Iād share my experience here briefly:
Problem: unless Iām missing something, there doesnāt seem to be any ability to build a playlist in the app. This seems like a miss because the shortish duration of the lessons lends itself to playlisting while exercising, commuting, travelling, etc.
Short-term solution: I added the personalized RSS feed to my trusty podcast player. (Note for BeyondPod users: I could only get it to work by setting the ChinesePod feeds up first in Feedly and then using the āImport from Feedlyā function in BeyondPod.) So now I can queue up a mix of dialogues and lesson vocab files. Can even see the PDF files in-app. All good.
Long-term solution: Hope you guys can add āadd to playlistā function inside the app.
Four feature suggestions to enhance UX:
- Ability to set download preferences. Right now it asks me every time which of the four components I want to download.
- Dark theme
- Compact view ā right now thereās an awful lot of white space and it takes a lot of scrolling to navigate your impressive collection of lessons
- Speed adjustment in the player, just as some podcasts have. As a new users but HSK 4 student, Iād like to be able to tear through the elementary languages quickly just to make sure I didnāt miss anything. But listening to them on normal speed is a waste of time.
Thanks for listening!
Thanks for the feedback. Weāre currently developing the android app even further, so I have passed these suggestions on to our developer.
H Gwilym and fellow CPodders,
Previously I have been able to listen to the sound files for individual words and sentences on the new Android app on my Samsung phone. When I try this now, the app crashes. Everything else works as before.
Hi @dorothycowling has there been any recent software update on your phone? Its possible that this could cause the recent bug. There are still some glitches with the android app that the CPod team is looking to resolve so the more information you can share about your the issue the better.
I know I sometimes have to close the app completely or power off my phone and turn it back on before I can get the app to work after it crashes on me. I would suggest you give this a try if you havenāt already.
Hi, how do we get the old app. I really liked the translation and glossary features, and offline capabilities seemed better.
Thanks,
Ba