There’s a serious issue with your payment system on your website that hasn’t been resolved for a few days. I contacted the support team, which proved to be more or less useless in the past, but now they don’t reply at all.
I decided to renew my subscription through the app.
- It’s impossible to use promo codes in the android app. Doesn’t matter
- Success! got my premium subscription renewed.
- Not really. 2 days after payment the premium plan doesn’t work on the website, but works in the app. Relogging doesn’t solve the issue.
Sorry that I write it all here. You really need to work on your support, especially when it considers payments. My first request has remained unanswered for 5 days.
Please contact me ASAP.